Worker Protection Act 2024

The compliance layer for the Worker Protection Act.

Built for UK hospitality groups with 5 to 50 venues. Staff reporting, manager response, EHRC-ready evidence. Ready before October 2026.

Aligned with EHRC technical guidance
Built for the October 2026 standard
Now onboarding three design partners. Apply →
The shift

The duty just changed. Most groups can't evidence it.

3x

Sex discrimination tribunal claims in 2024 vs 2023.

£25,000

Average tribunal award for a sexual harassment claim.

Oct 2026

"Reasonable steps" becomes "all reasonable steps".

Under the Worker Protection Act 2024, you have a positive duty to prevent sexual harassment of staff, including by third parties. Reasonable steps must be documented. From October 2026, you must take all reasonable steps. Most groups your size do not have a system that can prove either.

What we built

A system designed for hospitality compliance, not a horizontal HR tool.

01 · Staff intake

Staff intake that staff will actually use.

Phone, web, anonymous, named, conversational. Trained on the language and shift patterns of hospitality, not corporate HR. Confidential by default, with escalation rules you set.

  • Phone, web, anonymous, named, conversational AI
  • Hospitality-specific language and shift patterns
  • Available in 12 languages, 24/7
  • Confidential by default, escalation rules configurable
02 · Manager dashboard

Manager dashboard built for action, not admin.

A triage queue with response time tracking. Action templates for the most common incident types, with cross-venue patterns surfaced where they exist. Every interaction timestamped, logged and exportable.

  • Triage queue with response time tracking
  • Action templates for the most common incident types
  • Cross-venue pattern detection across customers, managers and shifts
  • Audit log of every interaction, timestamped, exportable
03 · Quarterly report

Quarterly compliance report your board can sign off.

An EHRC-ready evidence pack delivered every 90 days, assembled automatically from your data. Reasonable steps checklist mapped to the eight-step framework, with trend analysis across venues. Ready for insurance, ESG and tribunal disclosure on day one.

  • EHRC-ready evidence pack, auto-assembled
  • Reasonable steps checklist mapped to the eight-step framework
  • Trend analysis across venues
  • Ready for insurance, ESG and tribunal disclosure
The digital safeguarding officer

A safeguarding officer's work, spread across your estate.

McDonald's UK hired its first head of safeguarding after the BBC investigation, at £80,000 to £120,000 plus team costs. A 50-venue group cannot afford one per venue. Kemi's AI does the documentation, pattern detection and procedural rigour a senior safeguarding lead would do, at a fraction of the headcount cost.

01 · Generation

Risk assessment generation

A venue-specific risk assessment, EHRC-aligned, in minutes. The consultancy alternative takes weeks and costs £1,000 to £3,000 per venue. The EHRC has been explicit: generic templates fail the test.

02 · Intake

Conversational anonymous reporting

A voice or text intake at 3am, judgement-free, multilingual, in the worker's own words. Triages immediate danger, captures the structured data the venue legally needs, routes to your safeguarding lead.

03 · Detection

Cross-venue pattern detection

Spots the same regular customer name across three venues. Flags one manager appearing in disproportionate adverse reports across rotations. Surfaces shift clusters a human safeguarding lead cannot manually correlate.

04 · Investigation

Investigation co-pilot

Drafts interview questions tailored to the allegation. Reviews transcripts for gaps and inconsistencies. Generates a balanced report mapped to EHRC standards, with weak points flagged before opposing counsel finds them.

05 · Defence

Tribunal and EHRC defence pack

Assembles the "all reasonable steps" narrative from your training records, risk assessments, incident logs, action plans and policy versions. Mapped to the eight-step framework, with timeline and gap analysis. Ready when the EHRC letter arrives or the tribunal claim lands.

06 · Content

Customer-facing content generation

Posters, table cards, supplier contract clauses, online policy pages, booking-confirmation language. Required by the EHRC for third-party harassment defence. Generated in minutes per venue, refreshed when guidance changes.

Product roadmap

From foundation to AI-assisted, in three releases.

Live for design partners
  • Conversational anonymous reporting (web, phone, 12 languages)
  • Customer-facing content generator (posters, table cards, supplier clauses)
  • Manager triage queue with audit log
Shipping during pilots
  • Venue-specific risk assessment generation
  • Investigation co-pilot (interview questions, transcript review, EHRC-mapped report)
  • Quarterly EHRC-ready evidence pack
On the roadmap
  • Cross-venue pattern detection (repeat customers, repeat managers, shift clusters)
  • Tribunal and EHRC defence pack assembly
  • Insurance and broker integration for premium evidence
Where humans stay in the loop

Final investigation decisions. Victim support conversations. Disciplinary outcomes. Leadership accountability. The AI does the procedural rigour at scale; the human moments stay human.

Pricing

Per-venue pricing, transparent, no quote required.

£249
per venue, per month

Annual contract, billed quarterly.

  • Setup and onboarding for your venue list
  • Manager training delivered by us
  • Quarterly EHRC-ready compliance report
  • Unlimited staff users across all venues
  • Worker Protection Act 2024 playbook, updated quarterly
Book a walkthrough

Minimum 5 venues. Sliding discount above 25 venues.

26 October 2026

You have less than 6 months to evidence "all reasonable steps".

From 26 October 2026, the Employment Rights Bill upgrades the duty. Tribunals are already ruling on the lower standard. The audit trail you start building today is the one you'll defend in two years.

Download the playbook
5
months remaining
Until "all reasonable steps" applies under the Employment Rights Bill.
Common questions

Things HR Directors ask before the walkthrough.

Is this for restaurants only?
No. We support restaurants, bars, hotels, pubs, members' clubs and venue groups across UK hospitality. The shift patterns and third-party harassment risks are similar across the sector, and the EHRC framework applies in the same way.
We already have a whistleblowing line. Why do we need this?
A whistleblowing line collects reports. It does not give you the audit trail tribunals and the EHRC will ask for. Kemi covers intake, manager response, action tracking and the quarterly evidence pack that turns a phone line into a compliance system.
How does it interact with our existing HR system?
Kemi runs alongside your HRIS. We integrate with the major systems for venue and role data, and export incident outcomes back if you want them in your master record. We do not replace any HR system.
What about customer-facing harassment from guests?
Third-party harassment is in scope under the Worker Protection Act. Kemi captures customer-on-staff incidents on the same intake, with templates for door signage, manager scripts and escalation. Section 7 of the playbook covers this in detail.
How long is implementation?
Two to three weeks for a 5 to 25 venue group. Week 1: venue list, channel setup, manager accounts. Week 2: manager training and policy ingest. Week 3: staff rollout and first reports.
How does the AI work, and where does the human stay in the loop?
The AI does the documentation, pattern detection and procedural rigour a senior safeguarding lead would do at scale. It drafts venue-specific risk assessments, runs the conversational intake, surfaces cross-venue patterns, and assembles defence packs mapped to the EHRC framework. Final investigation decisions, victim support conversations, disciplinary outcomes and leadership accountability stay with named people in your group.
Who keeps the legal standards current?
Our checklist is mapped directly to the EHRC technical guidance and Worker Protection Act 2024. When the guidance changes, the checklist and quarterly report templates change with it. We do not provide legal advice; we give you the audit trail your legal team will rely on.
What happens at tribunal disclosure?
Every report, action, timestamp and manager interaction is logged and exportable as a disclosure pack. The quarterly report itself doubles as the evidence summary your lawyer will lead with. You can pull a venue-level or group-level pack on demand.
Can the playbook be white-labelled for our group?
Yes, for design partners and customers from 10 venues upward. We brand the cover and foreword to your group and add your internal escalation contacts. The legal content does not change.
Two ways in

Two paths in.

Path A

Download the playbook.

20 pages, written for HR Directors at hospitality groups, free. Get a copy in your inbox in 60 seconds.

Download the playbook
Path B

Book a walkthrough.

20 minutes. We map your current audit trail against the October 2026 standard and tell you where the gaps are.

Book 20 minutes
Playbook download

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